BCA refund and cancellation policy works when the contest which is created by the admin will not fulfil or match abounded due to any reason in that case the payment will credited again in the wallet so user can use it again use  to play another contest. 

Payment adjustment can take few time to show in your wallet again for use to play contest again, maximum time is 24 for credited balance in your wallet in case of contest is cancelled didn't matter what was the reason.